Payments & Safety

  • We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. You’ll see available options at checkout.

  • Absolutely. Our website is encrypted with SSL security, and all payments are processed through trusted, PCI-compliant providers.

  • No — for your safety, we never store your card details. All transactions are handled securely through Shopify’s payment system.

  • Yes! As soon as your payment is successful, you’ll receive a confirmation email with your order details and download link (if applicable).

Shipping & Delivery

  • No, all of our patterns are digital. You’ll receive instant access via email after purchase — no waiting, no shipping fees!

  • Once your payment is confirmed, you’ll receive an email with a download link. You can also find your files on the order confirmation page.

  • Since our products are digital, they’re available instantly anywhere in the world. No customs, no delays!

  • Your pattern is available for download immediately after purchase. Just check your inbox!

Returns & Refunds

  • Because our patterns are delivered instantly via download, we’re unable to accept returns or offer refunds for digital products.

  • Even if the pattern wasn’t downloaded, digital purchases are considered final. However, feel free to contact us if you believe there’s an error with your order.

  • If your download is corrupted, incomplete, or not working, please contact us right away. We’ll make sure you receive the correct, usable file.

  • While we don't offer direct exchanges, we’ll always try to help! Reach out within 24 hours of your purchase and we’ll explore your options.